Introduction
If you are a small business owner, you know that the customer relationship management (CRM) software market is full of options.
Some are expensive and complicated, while others offer free versions that may or may not be supported by sales teams.
Whatever your needs for customer data and communication, there is a solution for you!
Salesforce
Salesforce is a CRM that is designed for small businesses. It’s cloud-based, so it can be accessed from anywhere and works on any device.
The free version has many of the same features as the paid versions, but there are some limitations to this plan (like not being able to integrate third-party apps). Salesforce also offers a mobile app with its main platform.
Insightly
- Insightly is a free CRM that comes with some limitations.
- It has a free plan, but it’s limited in what you can do.
- There’s no free trial available on Insightly.
- If you’re looking for a CRM for your small business and want to avoid paying anything upfront, Insightly is one of the best options available today.
Podio
Podio is one of the best choices for small businesses, thanks to its simplicity and affordability.
The platform is user-friendly, with a sleek interface that allows you to create projects and tasks.
Organize contacts and files, share files with others or keep them private, collaborate on projects, or keep things solo whatever your work style needs.
It also offers other helpful features such as a calendar view of your upcoming events and scheduled meetings.
Automatic scheduling reminders; time tracking; project templates to get you started quickly; real-time notifications across all devices so you’re always up-to-date on what matters most integrations with over 50 business apps.
Including Jira Software (perfect for those who manage software development projects), Slack (great for teams), Google Drive (ideal for collaboration), Dropbox Business (ideal for sharing large files)…
Podio has everything small businesses need in order to grow their companies while keeping things simple: an intuitive toolkit designed specifically around managing customer relationships with ease.
Highrise CRM
Highrise CRM is a free customer relationship management (CRM) tool that provides you with an easy way to manage your contacts and leads.
Using Highrise is as easy as creating an account and adding your contacts.
The app offers many of the same features found in paid solutions, including contact management (including notes, files, and tasks), email tracking, reporting.
Although even social media integration for Facebook and Twitter connections. There’s also support for other integrations such as MailChimp or Constant Contact.
The web interface lets you access all of your data from any computer connected to the Internet; however, if you prefer using a mobile device instead, then there’s also an app available for iPhone/iPad users and it’s completely free!
Highrise’s interface is clean and easy to navigate, which makes it a great tool for small businesses or teams that are just starting out.
If your needs grow over time, then there are also paid plans available with additional features like unlimited storage space, attachments up to 100MB in size, and more.
FreeCRM
FreeCRM is an online customer relationship management tool. It is a free customer relationship management platform, meaning that you can use it for free and do not need to pay any fees.
FreeCRM is one of the most popular CRM tools available today. This means that it has been downloaded by many people around the world, who have used it successfully with their businesses in order to help them manage their customers better.
FreeCRM can be downloaded as a cloud-based application or as an offline app for your computer (like Microsoft Excel) if you want more features than just those provided by the basic version of FreeCRM’s software platform!
Base CRM
Base CRM is a free customer relationship management system that allows you to manage your contacts, leads, and sales pipeline.
It’s the perfect solution for small businesses that want to simplify how they manage their data.
Base CRM is a free CRM system that allows you to manage your contacts, leads, and sales pipeline. It’s the perfect solution for small businesses that want to simplify how they manage their data.
Zoho
Zoho is a cloud-based CRM that’s great for small businesses, startups, freelancers, and non-profits alike. It has the capacity to handle all the aspects of your business from sales and marketing to accounting.
The software allows you to manage multiple clients, track their performance and share information with them in real-time.
You can also use it as a customer support tool that helps you answer questions in an efficient manner while keeping track of your responses as well as customer satisfaction levels.
The Zoho CRM has all the basic features required by any small business such as contact lists, calendars, and task management tools along with more advanced functions like lead generation & lead nurturing tools.
Also web forms & surveys; marketing automation solutions such as drip campaigns & email templates etcetera which make it one of the best customer database software available today!.
Keap
Keap is a free customer relationship management tool that’s ideal for small businesses. It helps you manage contacts and leads, as well as track customer interactions, and monitor sales pipelines.
Keap has a built-in CRM system, so you can keep track of all your company’s important information.
Including contact details, sales history, notes on each client or prospect, etc., without having to switch between different programs or manually enter everything into a spreadsheet.
In addition to its CRM abilities, Keap also includes an email marketing tool so you can send personalized emails based on whatever criteria you choose (i.e., if someone buys from your store in the past 24 hours).
You are not the only small business with a customer relationship management problem.
You are not the only small business with a customer relationship management problem. Every day, thousands of businesses just like yours struggle to manage their customers and prospects in an efficient way.
They want to keep their records up-to-date and follow up on leads, but they don’t know how or where to start.
It’s easy for you to feel alone in this situation but there are many companies who have already made the journey from customer database chaos (or no database) to CRM success.
There are many ways you can get help right now: free CRM software solutions exist, as do paid ones.
Conclusion
We hope these five customer relationship management software solutions for small businesses have helped you decide which is the best choice for your business.
They all have their own strengths and weaknesses, but at least now you can make an educated decision on which platform to use.
If none of these options are suitable, then feel free to check out our other articles on CRM software or explore other tools that may work better than what we’ve listed here. Good luck!
